My mission is to help my real estate clients feel safe and well-tended as they make some of the most important decisions of their lives.
My clients come first
“Serena is honest, experienced, responsive and straightforward. She helped us find our dream house with a magic view!” – Marcus & Carolina
South and Central Seattle
Serena has worked all over the city, but is especially familiar with south and central Seattle, where she has lived for more than 20 years.
Windermere is on the case
My support team brings the power, experience, and expertise of the region's top real estate company.
Serena Heslop: Special Agent
My mission is to help my real estate clients feel safe and well-tended as they make some of the most important decisions of their lives.
Client Testimonials
Serena listened to what I wanted and gave me more than I expected. You can hire her and relax.
Jo G.
Serena is a pro with the perfect mix of up energy, follow through and laid back good humor. She knows a whole lot about the real estate business and is at the peak of her game. Highly recommended.
Jan D.
Serena is top notch in every way. Not only does she know the housing market, but she gave us right-on recommendations for how to present our house in the best light for marketing. She also has a superior cadre of professional workers who aided us in the “fixing up” process. We would secure her services again in a heartbeat! Hire her!
Marcia B.
We can’t say enough wonderful things about Serena. She is extremely knowledgeable, honest, hardworking and truly cares about her clients. She held our hand when we needed it, nudged us when it was necessary, and walked us through the process step-by-step, to make sure we had a positive first time home buying experience. We were blessed to have her on our team!
Lucie K. & Chester C.
Working with Serena is like working with a trusted friend. She took care of us, organized and orchestrated the process of transforming our house to be ready to show and sell in a matter of weeks — no small thing. The house never looked better and sold in a very short period with multiple offers following the plan and vision we worked out with Serena. She was also our agent when we searched for and eventually bought our house in 2009, and on both ends of the process she is adept and fair in dealing with all the people and parties involved while also giving you the confidence that she is firmly in your corner and looking out for your best interests. There are not enough stars on Zillow to express my thanks.
Stuart K.
Serena made it happen. It wasn’t easy as my house needed a lot of work and I could not help, as I had a lot of work and family commitments and did not live close by. Serena persevered with the problems that came up and remained positive throughout. Her knowledge of the market helped ensure that I prepped and priced my house optimally. It sold quickly with multiple offers and without any issues. Serena went above and beyond for me. Making the negotiating process as easy and painless as possible. She knows what she’s doing, and has a good eye for things that are worth investing in and what doesn’t make sense. I’ve referred her to numerous friends.
Susan M.
Serena has it all! She is a consummate professional who understands the market, dedicates herself to the specific needs of her clients, and works tirelessly to get you into the house of your dreams.
Erika, Seward Park
Serena has a tremendous network that she was always willing to draw on for our benefit. It was obvious that she was well known and well respected in her community. Also, her easy-going attitude made shopping for a home fun, but when it came time to snatch up our dream home, she was all business.
Daniel & Ulyanna
My coworker recommended Serena to me because he said she wanted to help keep low-income people like me in Seattle homes. That she did. I was a single first time home buyer with not a lot of down payment, and my prospects didn’t look good. Serena is the only reason I was able to find, and close on a home in Seattle. She spent long evenings with me looking at houses. She helped me stay away from houses that looked good from the outside but not on the inside. She gave me good advice on house maintenance and what I would be dealing with as a new home owner. She knows her stuff as a realtor. She only works with solid people (inspectors, loan officers, etc.) and I got the impression they respect her as well. Serena is no nonsense. She won’t sugar coat the home buying experience, but she will get you a house!
Tina C.
When I decided to downsize, I wanted someone who was familiar with the areas I was interested in moving to. I was referred to Serena who was a perfect match; she knew just what I was looking for and I found the perfect house. She even wrote a fabulous letter to the sellers about me and my family and they waited until I sold my Queen Anne house. She arranged home and sewer inspections and kept me informed and updated; she was very reachable. Buying and selling a house is never easy, but Serena made the whole process smooth and I learned a lot from her.